A young woman raised concerns in response time and safety protocols after suffering a medical incident on a train at Union Station on Tuesday morning.
The incident caused other passengers to rush to help her.
Witnesses told Citynews that within 20 minutes of reminding employees and the train arrived at Union Station, none of the GO Transit employees participated in their train, despite continuing to seek help.
The incident happened around 7:30 a.m., a crowded train from Eglinton Station to Union.
Laura Matte, a city news employee, also witnessed the incident, saying the woman came out shortly after the train left Eglinton.
“She fainted, unable to open her eyes, unable to raise her head. She couldn’t speak,” Matte explained. “Then the woman next to her is looking up to make sure she doesn’t collapse.”
During the commotion, companion passengers hit the yellow emergency clause and began calling on people with medical experience. A woman believed to be a nurse began taking care of the patient.
“People pressed that yellow emergency button and announced on the train that coach 2715 will have medical staff
To evaluate the situation. Christina Ntroulias was also boarding the train.
Another passenger texts, and then the phone number runs will encourage the rider to text in an emergency.
“So she texted the number and they said, ‘Yes, we had a guy on the road and then someone called the phone number that was provided and they said there were so many people on the train that it was hard for us to get on the train through the train,” Matte added.
Witnesses said the woman’s condition had not improved and knew the severity of the situation had been transferred to transit officials several times, who believed they would wait for help at the next site.
“We want someone to be there waiting, just catch the train and help this woman, no one gives her,” Mutter said.
Ntroulias added: “At least, I’m looking forward to at least one paramedic when the door is open.
Citynews has confirmed that Toronto care workers have not received calls about this medical emergency.
Passengers assisted the young woman with her on the league train, waiting for help to arrive.
Metrolinx, the agency that runs Go Transit, said medical staff and officials did attend the scene, and the woman was evaluated and was able to walk away alone.
They did not answer any questions about overcrowding or why the train wasn’t parked at the nearest station. Metrolinx said the case is being reviewed to ensure timely and appropriate measures are taken at Union Station.
